User Privacy Notice

Last Updated: 1st October 2023

1. Introduction

At Activated Mindset Online, we are committed to safeguarding your privacy and protecting your personal information. This User Privacy Notice explains how we collect, use, share, and protect your data in line with relevant legislation, including but not limited to:

– General Data Protection Regulation (GDPR)

Please take the time to read this notice carefully, as it helps you understand your rights regarding your personal information.

2. Data We Collect

We collect and process personal data for the purpose of delivering our mental health and well-being support

services. The types of data we collect may include:

– Contact information (name, email address, phone number)

– Employment-related information (job title, department)

– User interactions, preferences, scoring on our platform

– Communication data (e.g., support requests and feedback)

3. How We Use Your Data

We use your personal data for the following purposes:

– To provide you with personalised coaching content

– To facilitate communication and support

– To improve our services and user experience

– To comply with legal obligations and regulations

4. Data Sharing

We may share your data with trusted third parties only for the purposes of delivering our services and maintaining our platform. These third parties are bound by confidentiality and data protection agreements.

At no point will we share your personal programme information by means of individual responses with your employer.

Your scoring data will be used anonymously to show programme highlights to our potential customers, demonstrating the programmes impact and effectiveness. Your individual identity will not be revealed.

Third-Party Links

Our services may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

5. Data Security

We take data security seriously. Your data is protected through technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction.

6. Your Rights

You have the following rights regarding your data:

Access: You can request a copy of the data we hold about you.

Rectification: You can request corrections to your data if it’s inaccurate or incomplete.

Deletion: You can request the deletion of your data under certain circumstances.

Objection: You can object to the processing of your data.

Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

7. Cookies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences in your browser settings.

8. Changes to this Notice

This notice may be updated from time to time to reflect changes in legislation or our practices. We will notify you of any substantial changes.

Contact Us

If you have any questions or concerns about your privacy or data, or if you wish to exercise your rights, please contact us at:


Activated Mindset Online

The Old Fire Station, 234-236 High St, Gosforth, Newcastle upon Tyne NE3 1HH